Our business is based on trust. Trust in our products and services. Trust that we’ll guide the company in a way that upholds the confidence of our customers, shareholders and business partners around the world.
Building trust and maintaining our reputation depends on the decisions we make, the values we maintain, our leadership strength and the personal integrity of each and every employee. We take seriously the responsibility inherent in helping our customers secure their financial futures. It’s why we’ve developed and adhere to guidelines for strong and consistent governance throughout the organization.
We have a strong and independent Board of Directors, who regularly review its corporate governance processes and practices. Our risk management program includes disciplined processes to mitigate operational, market and other risks.
It’s all part of good corporate governance. And it’s at the heart of what we do every day.
Ethics, integrity and our Code
From our earliest beginnings, ethics and integrity have been cornerstones of the way we do business. They are part of why we have such a strong reputation, and why our employees are proud to work for us.
These qualities are embodied in our core values and in our Code of Business Conduct [PDF, 32 pages, 4.28 MB]. Each year, all employees, officers and directors must provide assurance that they have been, and will continue to, comply with the Code. It’s the way we do business, from acting fairly and professionally, to avoiding conflicts of interest and maintaining employee and customer privacy.
Our Code also complements our rigorous anti-money laundering and security programs and practices.