Contact us
Common shareholders worldwide:
You can access your shareholder account information online by visiting CST Investor Services.
For shareholders in the U.K., this service is available for share certificate holders only. Contact Capita Registrars if you have a share ownership account.
Transfer agent contact information:
CIBC Mellon has sold its issuer services business to Canadian Stock Transfer Company Inc. (CST). CST is currently operating the stock transfer and employee share purchase plan business in the name of CIBC Mellon Trust Company during a transition period.
Canada, the U.S. and countries other than those below
United Kingdom, Ireland, Channel Islands and Isle of Man
Hong Kong
Philippines
Shareholders residing in Canada, the U.S. and countries other than those below
For online information and resources, including access to account information, visit CST Investor Services. You can also contact CST through their secure inquiry form or by:
| Email: inquiries@canstockta.com Website: www.canstockta.com |
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| Telephone: | |
| Canada and U.S.: International: |
1 877 224-1760 416 682-3865 |
Monday to Friday - 8 a.m. to 6:30 p.m. ET |
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| Mailing Address: Canadian Stock Transfer Company Inc. as agent for CIBC Mellon Trust P.O. Box 700, Station B Montreal, Quebec Canada H3B 3K3 |
Courier or Personal Delivery: Canadian Stock Transfer Company Inc. as agent for CIBC Mellon Trust Company 320 Bay Street, "B" Level Toronto, Ontario Canada M5H 4A6 |
Shareholders residing in the U.S. who require name changes and transfers, including estate transfers, can contact American Stock Transfer & Trust Company, LLC at:
Mailing address:
Attn: Transfer Department
American Stock Transfer & Trust Company, LLC
6201 15th Ave
Brooklyn, New York
U.S.A. 11219
Note that U.S. shareholders should contact Canadian Stock Transfer Company for all inquiries, including performing name changes and transfers through American Stock Transfer & Trust Company, LLC.
Shareholders residing in the United Kingdom, Ireland, Channel Islands and Isle of Man, contact Capita Registrars at www.capitaregistrars.com or email shareholder.services@capitaregistrars.com.
| Telephone: | |
|
Within United Kingdom: Outside United Kingdom: |
(0845) 602 1587 +44 20 8639 2064 |
| Monday to Friday – 9 a.m. to 5 p.m. | |
Mailing & courier address:
Capita Registrars
34 Beckenham Road
Beckenham, Kent,
United Kingdom BR3 4TU
Shareholders residing in Hong Kong, contact Computershare Hong Kong Investor Services Limited. Visit their website at www.computershare.com.hk or email hkinfo@computershare.com.hk.
Telephone: (852) 2862-8555
Monday to Friday – 9 a.m. to 6 p.m.
| Mailing or Courier Address: Computershare Hong Kong Investor Services Limited 17M Floor Hopewell Centre 183 Queen's Road East Wanchai, Hong Kong |
Personal Delivery: Computershare Hong Kong Investor Services Limited Shop #1712-1716, 17th Floor Hopewell Centre 183 Queen's Road East Wanchai, Hong Kong |
Shareholders residing in the Philippines, contact the Hongkong and Shanghai Banking Corporation Limited (HSBC).
| Telephone: |
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| From Metro Manila: |
PLDT (632) 581-8111 GLOBE (632) 976-8111 |
| From the Provinces: | 1 800 1 888-2422 |
Monday to Friday - 8:30 a.m. to 5:30 p.m |
|
Mailing, courier or personal delivery address:
The Hongkong and Shanghai Banking Corporation Limited
HSBC Stock Transfer Unit
7th Floor, HSBC Centre
3058 Fifth Avenue West
Bonifacio Global City
Taguig City, 1634
Philippines
Contact information for general inquiries from shareholders and individual investors:
Sun Life Financial
Shareholder Services
150 King Street West
6th Floor
Toronto, Ontario
Canada M5H 1J9
Fax: 416-598-3121
Contact information for inquiries about Sun Life’s products and services:
Canadian customers: 1 877 SUN-LIFE (786-5433)
U.S. customers: 1 800 SUN-LIFE (786-5433)

