Check out these FAQs for applying.
Sun Life accepts and manages employment applications through our online career site. Here are answers to some of the questions you may have about applying to a position online at Sun Life.
Sun Life accepts and manages employment applications through our online career site. Here are answers to some of the questions you may have about applying to a position online at Sun Life.
When you are in our "Search for Jobs" landing page:
Once you sign in or create an account, click the “Search for Jobs” button to get started.
You do not need to sign in to search for positions, but you will need to create a candidate home account with a login and password to apply for a position. You also need a candidate home account to receive communications from one of our Talent Acquisition Consultants once you have applied.
Right now, you can only apply for a specific posted job opening. We encourage you to check back often, as we update our job openings regularly.
Yes. You can use your mobile device’s web browser to search for and apply for positions.
No. In order to be correctly identified, Sun Life employees should only apply through the internal career site, within the Sun Life network. Apply either at work, or through VPN, so your application can be appropriately considered as an internal candidate.
If a current Sun Life employee has referred you for a position, you will receive an email with an individualized link to the open position. You must apply using the link in the email, after signing in with your email and password, in order to be flagged as a referral. You can still apply for the job by searching for it without the emailed link, but the employee will not receive credit for the referral.
If you included your email address on your profile or application, you should receive an email confirmation within 24 hours. If you don’t receive this confirmation, check the spam folder of your email provider in case it was mistakenly sent there, or review the application you submitted and make sure it’s complete.
Alternatively, follow these steps:
If you are one of the candidates selected for an interview, a Talent Acquisition Consultant will contact you as soon as possible. This step may take a few weeks as we collect and review applications. We may also consider your application for other roles within the organization as they become available, so be sure to keep your information current in our system.
You can check the status of your application at any time by signing in to your candidate home account, and then by reviewing “My applications”.
Sign in to your account. In the top right corner click on the cloud icon next to your email, in order to "view profile." From that page you can view the status of your submitted applications.
Click the “Sign In” button in the top right corner to sign in or create a new account. Click “Forgot Password” and enter the email address on file, then click "Submit." You will receive an email with an access code and instructions for creating a new password.
You must attach your resumé to your online application. Review the file size limitations and submit again.
Faxed, emailed, or paper-based resumes are not accepted as part of our recruiting process.
Yes, but the information you previously entered can be used as part of this process. You will need to verify the accuracy of the data while making your new application.
We acknowledge that Sun Life operates in many Territories and Treaties across Canada. Our Canadian headquarters in Waterloo are on the traditional territory of the Anishnaabeg, Haudenosaunee Confederacy and the Mississaugas of the Credit First Nations.
Today, Canada is still the home to many Indigenous, First Nations, Inuit, and Metis peoples from all across Turtle Island. We are grateful to have the opportunity to work in this territory. We offer this acknowledgment as a stepping stone towards honouring the original occupants, as a testimony to the oppression faced by Indigenous peoples, and our commitment to Indigenous communities and employees of Sun Life.
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